CrewHub→Google Calendar→CrewWX
CrewHub puts your trips on a Google calendar. You confirm they arrived. CrewWX gets read-only access to that calendar.
You’ll need: a phone or tablet with CrewHub (iPhone, iPad, or Android) · a Google account · a browser signed into Google Calendar.
Don’t have a CrewWX account yet? Sign up and verify your SWA email first, then come back here.
1 — In Google Calendar (browser): choose or create a calendar for your trips
A Google account can hold several separate calendars. Think of them like folders. We recommend one just for CrewHub trips, called something like SWA Trips. CrewWX only ever sees the calendar you connect, so keeping trips separate from your personal events means the link can only ever show your work schedule.
Already have a Google calendar just for your CrewHub trips? Skip ahead to Step 2.
Starting fresh? Create one now:
New calendars can only be created from a browser, not the Google Calendar app on your phone. That’s Google’s requirement, not ours.
Tapped the link above and it opened the Calendar app instead?
That happens on a phone with the Google Calendar app installed: tapping the link hands
it to the app instead of a browser tab, and new calendars can only be created from a browser
(see the note above). Instead, copy the address rather than tapping it:
https://calendar.google.com. Then open your browser and
paste it into the address bar directly.
2 — On your phone or tablet: make sure CrewHub can see this calendar
CrewHub doesn’t connect directly to your Google account. It syncs to calendars your phone or tablet already has access to.
iPhone / iPad
This is what lets CrewHub see your Google calendars.
Android
Your Google account’s calendars are normally already available to apps on Android, so there’s usually nothing to turn on here. Just allow CrewHub calendar access if it asks.
The calendar “SWA Trips” not showing in CrewHub’s list? Three things to check: your device’s Google account has calendar sync turned on; Google Calendar is allowed to share its data with other apps; and in the Google Calendar app, the SWA Trips calendar itself has Sync enabled (menu → Settings → SWA Trips). Google’s Android calendar-sync guide walks through all three.
3 — In CrewHub: sync trips to that calendar
Do this before you share anything. The link you copy later is a live feed of whatever is already in the calendar, so your trips have to be in there first.
CrewHub lists every calendar connected to your device here: iCloud, Google, and any others you’ve signed in to. Your Google calendar will show up in this list alongside the rest.
Don’t see the calendar “SWA Trips” listed? That’s the Step 2 prerequisite above. Go back and confirm your Google account is signed in on this device with Calendars turned on.
4 — Stop here and check
Checkpoint 1: CrewHub → Google Calendar
Open Google Calendar. Do you see one of your CrewHub trips on the calendar “SWA Trips” (or whatever you named it)?
5 — In Google Calendar (browser): get the private link CrewWX needs
This is the link that lets CrewWX read your trips. Google calls it the Secret address in iCal format.
Tapped the link above and it opened the Calendar app instead?
That happens on a phone with the Google Calendar app installed: tapping the link hands
it to the app, which can’t reach these settings. Instead, copy the address
rather than tapping it: https://calendar.google.com/calendar/r/settings.
Then open your browser and paste it into the address bar directly.
Grab the Secret address, not the Public address. They sit right next to each other and look almost identical. The Public address follows your calendar’s general sharing permissions, so it usually comes through as featureless “Busy” blocks with no trip details, and no setting you change afterwards will fix that. The Secret address is tied to your account and always carries the real event data.
❌ NOT THIS ONE
✅ COPY THIS ONE
Google shows a warning next to the Secret address telling you not to give it to other people, and Google is right. Treat the link like a password: anyone holding it can read that calendar. That’s why we suggest a separate SWA Trips calendar. CrewWX only reads it and can never add, change, or delete anything.
The URL ends in .ics. That’s what you’ll paste into CrewWX in Step 6.
Why is this safe?
CrewWX uses this link to read the calendar you connect and identify your CrewHub trips: read-only, never logged, never displayed back to you, never shared, deleted the moment you delete your account.
You can revoke it yourself at any time, without emailing anyone. Click Reset next to the Secret address in Google Calendar and the old link stops working immediately. If you want briefs to keep coming, paste the new link at crewwx.com/update.
6 — In CrewWX: connect it
Copy the address from Step 5, then:
Checkpoint 2: Google Calendar → CrewWX
Go back to the CrewWX Finish Setup page and paste the address there. It checks your calendar automatically before saving, and flags anything that looks wrong. Closed that page? Reopen it with Continue Setup on your confirmation page, or the link in your setup email.
Not signed up yet, or just want to double-check the link first? Paste it into the calendar test tool on the main Support page.
If something’s not right
- My Google calendar isn’t in CrewHub’s list. The account isn’t on your device yet, or Calendars is switched off for it. See Step 2 above.
- The test tool says it can’t find anything from CrewHub. The link is reaching a real calendar, but not the one CrewHub is writing to. Usually Sync Trips to iCal is still pointed somewhere else. Go back to Step 3 and confirm the calendar “SWA Trips” is the one selected, then re-copy the address from Step 5.
- The test tool says CrewHub is syncing, but there are no upcoming trips. Different thing, and nothing is wrong. It found CrewHub’s entries and you just have nothing scheduled yet. Finish setup; your first brief arrives a few days before your next trip.
- My trips show up as “Busy” with no details. You copied the Public address instead of the Secret one. Go back to Step 5 and copy the Secret address in iCal format, then submit it at crewwx.com/update.
Sync your Google Calendar with other apps (Google Support). Step-by-step from Google if you need more detail.
Questions about something else? Visit the main Support page →
CrewWX™ is an independent service and is not affiliated with, endorsed by, or sponsored by Southwest Airlines Co. Southwest Airlines® is a registered trademark of Southwest Airlines Co. All rights reserved. CrewWX is not a Southwest Airlines product or service. Use of this tool is at your own discretion and subject to your employer’s applicable policies regarding personal device use and third-party applications.